This Privacy Policy applies solely and exclusively to the use and processing of data on this website.

1. Data Controller

The Simolpro Group is the entity responsible for collecting and processing data, acting in accordance with the criteria established by the Simolpro Group, which determines the categories of data collected, how such data is processed, and the purposes for which it is used. The Simolpro Group has a Data Protection Officer (DPO) as part of its organizational structure, who is available to provide you with any information regarding the processing of your personal data by the Data Controller, including a list of our data processors. You can contact the DPO by sending an email to marketing@simolpro.com

2. Privacy

When you visit this website, cookies are used—that is, small text files placed on your hard drive by a web server—to enhance your browsing experience and provide access to other website features, all with the aim of delivering an excellent service to you.

3. Collection of Personal Data

The personal data collected on this website is used to respond to contact requests, requests for quotes, and general inquiries, as well as for any necessary legal purposes should you enter into a contract or commercial transaction with our company. Neither personal nor non-personal information is shared with third parties.
User data is stored on cloud servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and always in compliance with applicable privacy laws.

4. Rights of Data Subjects

Under the law, users have the right to access, delete, or correct their personal data submitted through our website. To this end, and so that we can verify the identity of the data subject, users must send a message from their own email address to geral@simolpro.com, clearly stating what they wish to do with their personal data.

5. The length of time we retain the data

We will retain your personal data for as long as necessary to provide the services, issue the corresponding invoices, and fulfill the purposes described.

6. Right to File a Complaint

The user has the right to file a complaint with the Data Protection Supervisory Authority (https://www.cnpd.pt).